Pangea International Money Transfers Review

April Summers

Author: April Summers

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Pangea Money Transfer is an American money transfer company that specialises in transfer corridors in the Latin American and Asian markets. Our review of this operator will take a look under the hood, evaluating cost, convenience, and customer feedback, to assess the legitimacy of Pangea's claims of offering “A Smarter Way to Move Money.”

About Pangea

Derived from the Greek term, “pangaia” which means “all the Earth,” the name of this money transfer company is very fitting as it continues to work towards becoming a globally accessible remittance operator.

Since its founding in 2012 in Chicago, in the United States, Pangea Money Transfer has been on a mission to reduce the steep prices commonly associated with international remittances, to make it easier for customers to move money around the world, albeit when sending funds to friends and family abroad, or arranging mass international payments for business reasons.

Pangea is an American company that currently focuses on enabling US-based customers to quickly and conveniently send and receive money in seconds, using their Pangea account. Further to this objective, the company also offers a Visa debit card which can be used worldwide at any location where Visa debit is accepted.

In this review, we will carefully evaluate all major aspects of this money transfer service so our readers can decide whether to trust this company with their next global transaction.

Pangea Exchange Rates, Fees, and Costs

We want to know what kind of profit margins, if any, may be applied to foreign currency transfers arranged with Pangea. Further to this, we will be prying into the fee structure that is applied when sending and receiving money through this provider.

Exchange Rates

Pangea supports 25 different currencies worldwide, but all money transfers must be sent using USD. To gain a full understanding of the scope of Pangea’s exchange rates, we conducted a case study that tested the foreign exchange rate of each of the supported currencies. It would appear that Pangea offers to match the mid-market rate for each available currency, which is a huge advantage, as most banks apply profit margins ranging from 4 - 6% to FX transactions.

Transfer Fees

From our research, we found Pangea transfer fees range from $3.95 to $20.95 USD, depending on where you are sending the money, the currency you are using, and the payment method. This fee increases in conjunction with the transfer amount, meaning the larger the transfer, the higher the fees.

This means small transfers of $100 or less will still incur a minimum fee of $3.95 USD which is fairly competitive given the fact Pangea relies on these fees to make a profit.

Additional Costs

The company issues a one-off charge for ordering the Pangea debit card, but other than the aforementioned costs, there are no further charges for their remittance services.

Top Destinations for Using Pangea

Pangea is based in the United States but the company operates in multiple Latin American and Asian markets. The list of supported sending destinations is far more limited than competitors like Xe and InstaRem, who help customers arrange money transfers to over 150 countries, respectively. The most popular sending countries supported by Pangea are:

Customers in Mexico can receive their money transfers through cash pick-ups, debit cards and bank deposits. The funds are usually available in minutes if processed between 8.30am and 5.30pm CST.

Customers in the Philippines can collect their cash from 6,000 locations or via bank deposit. Whilst most funds are available within minutes, cash transfers to BDO may take up to an hour to process, whilst bank transfers to Bank Philippine Island can take up to 120 minutes.

In Bangladesh, cash can be picked up within minutes from eight different Bangladeshi banks. There is usually a USD 4.95 fee when using a debit card to send cash to the South Asian country.

Pros & Cons of Using Pangea

We strive to clearly and concisely communicate the leading strengths and weaknesses of each money transfer company we review. In this section, our readers will be able to weigh up the pros and cons of Pangea’s international transfers.

Pros

  • Speedy service for Pangea users: when sending an international transfer to other Pangea users, customers enjoy a very competitive, near-instant turnaround time
  • Referrals and incentives: Pangea often runs multiple incentives alongside the company referral program which encourages users to invite friends and family to use the platform
  • Cash transfers: Unlike banks, Pangea makes sending and receiving cash transfers quick and easy, which is convenient for those who do not have access to a bank account

Cons

  • Limited global coverage: the service specialises in remittances between the US and Latin American and Asian countries, and there are currently no options to send or receive funds to customers outside of these regions
  • Transfer fees: Some companies do not charge transfer fees but Pangea applies a minimum flat-fee of $3.95 to all payments
  • Monthly transfer limit: Customers cannot send more than $6,000 USD overseas per month, an aspect of the service likely to deter business clients and anyone sending large sums abroad on a regular basis

What Type of Transfers Can You Make With Pangea?

The following options are available with Pangea Money Transfers:

  • Bank transfers

  • Debit card transfers

  • Cash transfers

  • Scheduled automatic transfers

How Long Will It Take to Receive Money Using Pangea?

International transfers between Pangea users will be instant; all other beneficiaries will receive funds within 2 - 5 working days.

What Payment Methods Can I Use When Sending Money With Pangea?

Pangea exclusively accepts payment using your linked bank account or via debit card: (July 2022)

What Are the Best Reasons to Use Pangea?

First and foremost, this service is designed to cater to customers based in the US, Latin America and Asia, and we would recommend Pangea Money Transfer for anyone living in these regions.

Another good reason to use Pangea is the company’s ongoing incentives program. There are often multiple seasonal incentives running simultaneously; from free money transfers to refer-a-friend discount schemes, customers are frequently rewarded for their loyalty.

Furthermore, Pangea appears to offer true-to-market value exchange rates for the 25 supported currencies available. This is an excellent example of how money transfer companies go above and beyond to beat high cost bank charges.

Can I Trust Pangea?

Being a US company, Pangea operations are overseen by regulators in each of the 34 states the company services across the country. Further to this, the company is fully licensed and regulated by FINCEN (Financial Crimes Enforcement Network).

The head offices can be found at 640 North Lasalle Street, Suite 638, Chicago, IL, 60654; and Ciudad de México, MX, Suite 800, 835 Int, Av. Paseo de la Reforma 250, Juarez; with nearly 90,000 agent locations dotted around the US, Latin America and Asia.

Since launching in 2012, the company has received over $20 million in funding from various investors in the United States, as well as winning multiple awards for “Best User Experience” and “Fastest Transfer” by peers in the financial services sector.

What Do Users Have to Say About Pangea?

A reliable way of understanding more about any company is to look at user reviews and feedback posted online. In this case, Pangea has been rated as “Excellent” on Trustpilot, with an overall rating of 4.7 out of 5. Much of the positive feedback cites the speedy service and turnaround times, as well as an honest and personalised approach to customer support. Negative comments reference problems redeeming promotional discount codes and unexpected delays when transferring to the Philippines. Overall the user feedback appears to be largely positive.

How to Get Started to Send and Receive Money With Pangea?

To help our users understand how this operator conducts money transfers we will now run through how to send and receive funds using a Pangea account.

How to Send Money Online With Pangea

Sending money online with Pangea is straightforward and shouldn’t take more than ten minutes. While all transfers must be made in USD, customers can send up to 25 different currencies globally. To simplify the process, we’ve broken it down into four steps.

Register an Account

Register for a Pangea account online. You will need an American phone number to get started. Once your account has been approved, you just need to log on to get started.

Enter Amount and Currency

Enter the amount you wish to transfer and the currencies you want to use; review the exchange rate offered by Pangea before you decide to proceed with this provider.

Enter Recipient's Details

Next, you will need to enter the details of your recipient; less recipient information is required when sending money to another Pangea user. After you have entered the details of your transfer and all recipient information, Pangea will present an estimated delivery date and time; if you are happy with this timeframe then submit the transfer request.

Receive Funds

Once submitted, the transfer will be processed by Pangea; funds will be instantly deposited into your recipient’s bank account if they are a Pangea user, or in 2 – 5 working days if they are not.

How to Send Money Through the Pangea Mobile App

The Pangea mobile app allows users to send money while on the go from anywhere in the world, making it an ideal option for those travelling. Working in a similar way to the mobile app, transfers shouldn’t take more than ten minutes to make. We’ve simplified the process by breaking it down into four simple steps:

Open an Account Through the Pangea App

Download the Pangea app through iOs App Store or Google Play and register for an account. Once your account has been approved you just need to log on to get started.

Enter Amount and Currency

Enter the amount you wish to transfer and the currencies you wish to use; review the exchange rate offered by Pangea before you decide to proceed.

Enter Recipient's Details

Next, you will need to enter the details of your recipient; less recipient information is required when sending money to another Pangea user. You also have the option of paying international bills through the app by selecting the billing company’s name from the list. After you have entered the details of your transfer and all recipient information, Pangea will present an estimated delivery date and time; if you are happy with this timeframe then submit the transfer request.

Recieve Funds

Once submitted, the transfer will be processed by Pangea; funds will be instantly deposited into your recipient’s bank account if they are a Pangea user, or in 2 – 5 working days if they are not.

How to Receive Money From Pangea via Debit Card or Bank Transfer

Receiving Money

Pangea money transfers can be received in one of three ways:

  • Deposited directly into a bank account

  • Deposited onto any major debit card

  • Delivered as cash for collection at a local Pangea location

While most destinations served by Pangea allow for debit card deposits, currently 14 of their destinations also allow for bank deposit transfers. Both are deposited immediately but it may still take between 2-5 working days to receive your deposit depending on the country that you’re sending to. Pangea’s information by country pages on their website have more in-depth information depending on the country you’re based in. There are just two steps that you need to follow to receive your funds:

Verify Your Personal Details

Make sure the person that is making the online money transfer is aware of your personal details. This could be either your debit card information or your bank account number or sort code. If you supply your mobile number, you can also receive a SMS message with a tracking number.

Receive Funds

Await the transfer!

How to Receive Money From Pangea From a Cash Pick Up Location

In several destinations served by Pangea, you also have the option of picking up cash from a cash pick-up location. You will need to visit the Country Information pages to see what pick-up locations are served in your country, but in most cases, these are major banks. Transfer times vary by country, but usually cash can be picked up within minutes, unless extra processing time is needed. To get started follow these steps:

Inform Payee of the Pick Up Location

If there’s a specific location that you would like to pick up your transfer from make sure that the payee is aware. You can pick up your funds from any branch of the retailer selected in the state in which you live.

Waif for the Transfer Code

Once the transfer has been made, await the transfer code. This will be shown in your sender’s transaction receipt, but you will also receive an SMS with this transfer code on, if the sender has entered your mobile number during the process.

Receive Funds

Bring the transfer code and a form of government issued ID to the pick-up location. Once your ID has been approved, you’ll receive your funds.

Does Pangea Have a Mobile App?

Yes, the Pangea Money Transfer mobile app is compatible with both iOS and Android devices, and available to download for free from the Google Play Store and App Store. The transfer app can be used to create a Pangea account, as well as execute international transfers, settle international bills and schedule recurring overseas payments.

On the App Store, Pangea’s mobile services have been given an impressive 4.8 out of 5, and on the Google Play Store, it has been rated an equally impressive 4.7. As a digital money transfer service, it is no surprise that this application comes highly recommended.

Other Money Transfer Providers

FAQs

Can you cancel a Pangea money transfer once sent?

Unfortunately, customers are not able to cancel a Pangea money transfer once it has been deposited into the recipient’s account, or collected at a local pick-up location. However, if a customer has reason to believe the payment was erroneous, they should call customer support at +1-844-611-8798.

Is this a good provider of business money transfers?

Pangea is not a specialised provider of business money transfer services but there are many other excellent alternatives for corporate clients who need to arrange an overseas transaction. Read our guide to International Business Transfers to learn more.

Does Pangea have any special promotions on?

Pangea regularly runs special promotions or offers discount codes. Check their Facebook, Twitter or Instagram pages to keep updated on their latest offers.

Does Pangea have a referral program?

Yes, all Pangea users have their own personalised invite codes. Simply share yours with a friend or family member who is yet to make a transfer with Pangea. When the new user signs up using their code, they’ll receive $30 off their first transfer. You’ll also get $30 added to your account that will automatically be used against your next transfer.

Can I send money to someone who is under 18 years’ old?

No, both you and the recipient must be over 18.

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Contributors

April Summers
Author

April Summers

Senior Financial Content Editor and Journalist
April Summers is an experienced Senior Financial Content Editor who combines a wide range of professional skills with her academic background in English literature and journalism. Her professional background includes key positions at the Daily Star, LBB Online, and Entertainment Daily UK, which have sharpened her financial and journalistic expertise.