We only list companies that are trustworthy and appropriately licensed. Our aim is to give you a comprehensive view of the regulated money transfer marketplace.
We only list companies that are trustworthy and appropriately licensed. Our aim is to give you a comprehensive view of the regulated money transfer marketplace.
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MoneyTransfers aims to help users find the best money transfer provider for their needs. To support our free service, we may earn a commission from some of the providers listed in our search results. The commission may also impact the ordering of the providers shown. Our reviews are independent from this and are based on our editorial policy, research and testing of dozens of remittance providers on the market.
MoneyTransfers aims to help users find the best money transfer provider for their needs. To support our free service, we may earn a commission from some of the providers listed in our search results. The commission may also impact the ordering of the providers shown. Our reviews are independent from this and are based on our editorial policy, research and testing of dozens of remittance providers on the market.
Wise stands out for its transparency and low-cost international transfers, offering the real mid-market exchange rate with no hidden markups.
While fees vary based on the transfer amount, currency, and payment method, they’re always shown upfront, making it easy to compare costs.
With high sending limits, a great mobile app, and fast delivery speeds on many routes, Wise is ideal for individuals and businesses (check out our business review) looking for affordable, reliable, and user-friendly global money transfers.
However, it’s not the best fit for everyone. Read on to learn when you should avoid Wise and how it compares to other money transfer companies.
Our video review of Wise
Rating breakdown
Wise review
Fees & Rates
9.4
While Wise’s fees are hard to pin down, their full transparency and mid-market exchange rate get them a very good score.
Service
8.8
With a powerful money transfer tool allowing multiple payment options and a strong showing for customer service, Wise get a good score for their service quality.
Ease of Use
10.0
Their app is incredibly straightforward and intuitive, and the process of signing up and sending money is easy to follow, so we’ve scored them highly on ease of use.
Safety & Trust
9.2
Wise, like all providers on our panel, are fully authorized to provide international money transfers. With a secure website and robust data protection, they’ve earned an excellent rating.
Customer Feedback
8.5
Wise are highly rated on both the Google Play and Apple App store, while they have more Trustpilot ratings than any other provider.
"Wise are one of the strongest providers on the market, with a simple app, great customer service, and fully transparent fees. We found it easy to sign up and send money, and their support team were helpful with all of our enquiries - an overall great experience."
Mehdi Punjwani
Pros and Cons
Why do we like Wise?
Pros
Their transparency: All of Wise’s fees are shown up front so you know how it costs to use their service
Their rates: Wise offer the mid-market rate on money transfers - they don’t charge a markup
Their app: Wise’s app is easy to use and makes sending money straightforward and quick
Cons
Their currency support: While their number of supported countries and currencies is respectable, it’s not as high as other major providers
Their transfer speeds: While some Wise transfers are completed in seconds or minutes, many bank transfers can take one or two days to complete
Their delivery methods: You can only receive money in your account with Wise, there is no option for cash pickup
Overall cost
Fees and exchange rates
9.4
Fees & Rates
This is how we rated Wise based on their fees and exchange rates. Find the best rates for your specific transfer with our comparison tool.
Wise charges a percentage of the total amount being transferred, plus a separate fixed fee - but crucially, they provide all transfers at the mid-market exchange rate. The overall cost of your transfer will depend on:
The amount you’re sending: As Wise charge a percentage of the total amount, large transfers will cost more in fees - but transfers over $100,000 may qualify for a lower fee
The country and currency you choose: Different destination countries and currencies will have different fees that apply - these will all be shown up front when you set up your transfer
Your payment method: When sending money from the US, Wise allow you to pay for your transfer via credit card, debit card, wire transfer, ACH debit, a Wise account transfer, or a bill payment
Transfer fees
Wise fees are relatively simple, and largely made up of the service fee and the payment method fee.
Usually, bank transfers is the cheapest way to fund your transfer but is a bit slower compared to a debit cards.
Credit cards are the most expensive option, since it's considered a cash advance and will come with additional credit card fees.
Here's a near real-time example of what Wise fees look like if you were to send $500, $2000, $5000, $7000, and $10,000 abroad:
USD
Currency pair
Bank transfer fee
USD / AED
$10.97
USD / CAD
$8.76
USD / DOP
$17.47
USD / EUR
$8.43
USD / GBP
$8.65
USD / INR
$9.17
USD / MXN
$9.59
USD / NGN
$9.64
USD / VES
-
USD / ZAR
$11.68
Last updated at 6/23/2026
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Sending local currencies out of their region with Wise
You can use Wise to send GBP to bank accounts outside of the UK - so long as they’re denominated in GBP and have an IBAN. However these transfers are carried out over the SWIFT network, so you’ll be charged an extra £3.95 on top of the Wise fee.
You can also use Wise to send EUR to banks outside of SEPA, but these transfers are also carried out over the SWIFT network, so there is an extra charge of €3.55 on top of the Wise fee.
Exchange rates
Wise always offers the mid-market rate for international money transfers - which we appreciate, as there are no hidden costs when it comes to sending money abroad. It means you’ll get the true exchange rate for your currency exchange - and Wise won’t take any money aside from the previously mentioned fees.
Money transfer providers usually charge either an exchange rate markup, a transfer fee, or a combination of both to make money.
Wise only charges a fee, but other providers, like TorFX and Instarem do the opposite - they don’t charge a transfer fee at all, just an exchange rate markup.
As such it’s not always easy to know which provider offers the cheapest deal - which is why comparing options with MoneyTransfers.com is so important. This way you can see which deals work out the best for you, so you can ensure you get value for your money.
"While it's frustrating that Wise's fees have so many variables, we appreciate that we can see up front what those fees will be before making a transfer. Being given the true mid-market rate is always a plus, too."
Mehdi Punjwani
Speed of transfers
9.0
Transfer Speed
Wise is one of the fastest providers on the market, with most transfers completed in minutes.
Despite generally fast speeds, a money transfer with Wise can take anywhere from seconds to days - it depends on the country and currency you choose as well as the payment method. While this isn’t ideal, as you can’t depend on it to be fast or consistent for any transfer you need to make, it’s worth checking out to see if it offers a good speed for your circumstances.
Transfer limits
9.5
Transfer Limits
Wise has higher limits than most competitors, with $1.2 million able to be sent by wire transfer.
Wise have their own transfer limits, and they vary depending on your payment type:
You’ll be able to send up to $1.2 million per wire transfer, with no daily or weekly limits
You can send a maximum of $15,000 per transfer or per day by ACH bank debit
You can send up to $2,000 per transfer or per day via debit/credit card (and a maximum of $8,000 a week)
If you have a Wise multi-currency account, you will be able to send up to $6 million from your account. You’ll also be able to add up to $6 million to your Wise account balance.
Quality of service
How good is Wise’s money transfer service?
8.8
Product Offering
Here's how we rated Wise based on the overall quality of service it provides. They’re on our list of top money transfer companies for their service - alongside other providers like WorldRemit.
Wise offers a powerful and well-rounded money transfer service, popular with millions across the world. We’ve taken a closer look at their transfers and analyzed different routes and methods to determine the bigger picture.
Type of transfers available
When you transfer money with Wise, you’ll generally be able to pay for your transfer through one of the following methods:
ACH bank transfers
Wise, like many money transfer providers, have a network of local bank accounts across the world, which allows them to move money around without technically crossing borders. This means they avoid the SWIFT banking system and its high fees and long transfer times - so using an ACH bank transfer will often work out your cheapest method.
It can sometimes be your fastest too - as an example, when sending money from the USA to Mexico, bank transfers arrive in seconds. Credit and debit card payments take a half hour - while also being much more expensive.
Wire transfers
While Wise make use of their network of local bank accounts to provide cheap bank transfers, they do also allow wire transfers for some routes. This method does use the SWIFT banking network, and it applies for transfers in yen (Japan), rand (South Africa), and outgoing transfers of US dollars.
These wire transfers often work out more expensive, so it’s advisable to check with the banks involved in the transfer to see what fees you might face. It’s better to stick with ACH transfers rather than wire transfers, especially if you’re using Wise in the USA.
Debit card payments
With Wise, debit card payments can sometimes be faster than either ACH or wire transfers - but this isn’t always the case. However, they often come with higher fees. Certain currencies are free, but others involve a fee of up to 2% of your transaction when you send money by debit card.
With Wise, when you transfer from the USA to anywhere in the EU, debit card payments take the same time as ACH bank transfers - yet they’re much more expensive.
Credit card payments
Like debit cards, credit card payments can sometimes be faster but are almost always more expensive than any other method of paying. Using a credit card to make payments with Wise always come with an extra fee, no matter what currency you use. The actual fee that applies can be up to 2%, depending on the currency and type of credit card.
Where you can transfer money
Wise allows you to send money to over 45 currencies, from major to more exotic. These are fairly high numbers, certainly higher than some other providers - so if you’re looking for a provider that can cover lots of bases then Wise is a good shout.
However other providers like XE do offer a wider range of supported countries - so it’s always useful to compare your options for the transfer you need.
Customer service
Wise’s customer support options are supposedly excellent, offering 24/7 customer support via phone and live chat, as well as an informative and helpful FAQ section. We tried using their customer service options to solve some issues we were having.
Phone
Availability
24/7
Response time
Minutes
Languages
English, Hungarian, Spanish, German, Italian, French and Portuguese
We had to answer some automated questions to get to the right person but this was pretty quick - and they answered in seconds. We were asked to quote our membership number but ‘for some reason this wasn’t coming up’.
They still answered our general questions, and the person who we spoke to took the team to explain all their fees, payment methods and transfer methods. They did take time to point out how their fees were generally lower than competitors, but in general they answered all our questions clearly and helpfully.
It’s worth noting you must be logged in to Wise to be able to call up or email.
Email
Availability
24/7
Response time
Within an hour
Languages
English, Hungarian, Spanish, German, Italian, French and Portuguese
They claim to respond in one day. We emailed to inquire about the future availability of certain currencies, and they responded within the hour with helpful directions to their ‘currency wishes’ page where you can register for currency availability alerts.
Help center FAQs
Availability
24/7
Languages
German, English, Spanish, French, Italian, Indonesian, Magyar, Polish, Portuguese, Romanian, Turkish, Russian, Chinese (Traditional and Simplified)
Their help articles are generally quite detailed and easy to understand, with lots of straightforward instructions to help you do what you need to do. For example, their page on adding money to your balance through Wise gives a clear 5-step walk through with links to their currency page and a note about what currencies you can’t currently add. You can tell them whether you found the article helpful, and you’ll be able to find related articles below.
Overall we were quite impressed with their responses to our questions, so we’ll score them well. However keep in mind that this can be different by region and even time of day.
"Our experience with Wise's customer service representative was pretty positive overall. They were helpful and patient, and it was easy to get through to them."
Mehdi Punjwani
Additional services
Wise offers a global multi-currency account, also known as a multi-currency account, that allows you to spend 50 currencies in 170 countries with one card.
This account is rated as one of our best online accounts in the UK. You’ll also be able to receive money using account details and IBANs for 10 currencies, fee-free.
You can also take out a Wise debit card, which they call ‘the most international debit card in the world’. It allows you to spend abroad at the mid-market exchange rate, with no transaction fees making a better alternative to similar services like Revolut or Zing.
These are very useful tools for frequent travelers, expats, and anyone else who makes use of different currencies.
Simplicity
Ease of use
10.0
Ease of Use
This score is based on how simple and straightforward it is to open an account and send money with Wise. It's on our list of top providers for ease of use, with other providers like Atlantic Money and WorldRemit.
Wise is quite easy to use - after using it to open an account and make an international money transfer, our team found their app straightforward and helpful. Their recent rebranding has give their app a new look and feel, and it works well.
We’ve gone through both processes of signing up and sending money, and below we review them in detail:
Signing up with Wise
Signing up to Wise should only take a few minutes - so let’s start at their homepage.
Register
Click on ‘Register’ and enter your email address when prompted
Choose account
Choose what kind of account you want to open - we went for a personal account
Select country
Choose your country of primary residence
Verify number
Verify your phone number and enter the six-digit authentication code
Create password
Create your password and you’ll be signed up
This was an easy and straightforward process, no complaints on our side.
Sending money with Wise
To actually send money with Wise requires a bit more time - for us, it took around 20 minutes from start to finish. Here’s how we did it:
Initiate transfer
We entered the amount and currency we wanted to send, the payment type we preferred and the currency we wanted the recipient to get. We were shown the exact amount they’ll get in the receiving currency, plus Wise’s fee breakdown and the rate we were able to guarantee. Wise also showed us an estimate for when the money should arrive.
Add transfer details
Then we needed to add further information about the transfer - first, we chose from personal or business transfers
Add recipient information
We added details about who the recipient is - choosing from either ourselves, someone else, or a business or charity
Add recipient bank details
Then we added more information, including their full name, email and bank account details. If they’re in Europe we would need their full IBAN number, but for those outside of Europe we needed their IBAN/account number and SWIFT/BIC code. This is because these transfers are sent via the SWIFT network
Verify identity
We had to verify our identity next, which we could do either by email link or QR code. We used our phone’s camera to scan the QR code, which sent us a link to take a picture of our identity document and a selfie
Answer security questions
Then we were prompted to answer a few more security questions. We told them what our account is for and which country we intend to send and receive money from. Then we were asked for our annual income and its main source, as part of measures against financial crime
Review transfer details
We reviewed the details of our transfer. At this point we were reminded that we could cancel for a full refund within 30 minutes of payment unless it’s already been picked up or deposited
Pay for your transfer
We paid for our transfer using our chosen method. For a connected bank transfer, we had to connect our bank account to Wise - this verification was relatively quick.
Finalize your transfer
Once this is done, we were able to finalize the transfer and send the money on.
We found the sending money process with Wise to be pretty straightforward. The steps were simple and easy to follow, and we finished everything on our side without any hitches. Remember it’s crucial to do your part too - entering your details correctly and verifying your identity with clear photos ensures it goes as fast as possible.
Trustworthiness
Is Wise safe?
9.2
Safety & Trust
This is how we scored Wise based on its transparency, safety and security. They rank high on our list of top providers for safety and trust, ahead of XE, TorFX and Currencies Direct.
Wise claims over 15 million people use their service to send money abroad online, and being one of the biggest money transfer providers in the industry shows that Wise is a safe and trustworthy brand. It’s also worth noting that MoneyTransfers.com ensures all providers on our panel are fully reputable and credible.
We’ve investigated how trustworthy Wise really are, looking at their regulation and authorization credentials as well as their security features and overall transparency.
Wise is authorized and regulated by all the relevant authorities and bureaus in the countries they operate. This means it is registered with the Financial Crimes Enforcement Network (FinCEN) in the USA and renews their registration every year. Wise is also supervised by regulatory authorities in all states it is licensed to operate in, by 48 separate state regulators.
They’re registered with the Financial Conduct Authority in the UK, the Financial Transactions and Reports Analysis Centre of Canada, the National Bank of Belgium for the EEA, and many more outlined here.
This is as you would expect for a major financial institution, so it gets a high score. After all, you wouldn’t just let anyone handle your money.
Over 100,000 customers join Wise every week, which gives a sense of their scale. As is standard, funds are safeguarded and kept in segregated accounts for your protection.
Security
Wise is licensed to hold money for their customers, and must follow strict rules to keep it safe and secure. This means Wise safeguards your money - a practice that involves ensuring its safety by separating it from Wise’s own funds, and keeping it available to you all the time.
In the USA, Wise follows US state obligations by protecting customers' money in a mix of banks and investments, mostly government bonds. On their website, they outline that customer money in the US is kept in cash deposits with Goldman Sachs, JP Morgan Chase and Wells Fargo, as well as a US Government bond.
Additionally, Wise offer two-step login and two-factor authentication, and their website makes use of advanced security measures and protocols. Look for the ‘https’ in the URL as a sign of website security. The Wise team includes over 1,000 anti-fraud specialists, plus biometric login and card-freeze option to provide peace of mind.
This is again exactly what you want from a company that provides financial services - security is paramount to Wise, so it’s safe to trust them with your money. While it’s important to note that some customer reviews highlight that their funds are inaccessible or ‘trapped’, these seem to be isolated instances where in some cases users have not correctly entered details or verified themselves.
Fee transparency
Wise is fully transparent and upfront with all the fees they charge - and you’ll be able to see exactly how much that will be when filling out the details of your transfer. There are no hidden charges.
What’s more is that Wise does not charge a markup on the exchange rate - the mid-market rate you see is what you get, and you can guarantee it for a set period of time. This is an especially useful feature as it ensures you know exactly what you’re getting for your money.
"Being one of the biggest money transfer providers on the market, Wise adheres to the highest standards of security and verification. This is the same with all providers on our panel, so you can trust every deal you find on MoneyTransfers.com."
Mehdi Punjwani
User reviews
Customer feedback and user reviews
8.5
Customer Feedback
This is how we rated Wise based on the feedback Wise has received from its customers, both on Trustpilot and both mobile app stores. It comes high on our list of top providers for customer feedback, alongside OFX and Atlantic Money.
Wise has helped millions of people send money abroad, offering rates that beat banks and stay competitive with other providers. It’s always useful to see what those people say about Wise - so we’ve looked at their customer reviews from Trustpilot as well as the App Store and Play Store.
Trustpilot
Wise is rated ‘Excellent’ on Trustpilot with a score of 4.4 from over 180,000 reviews at the time of writing. 84% of ratings are 5-stars. This is a very impressive score, given the high number of reviews - the most reviews out of any money transfer service on Trustpilot by over 100,000.
According to Trustpilot, Wise replies to over a third of all negative reviews, and it usually takes them under two weeks to reply to negative reviews.
The App Store
Wise has two versions on the App Store, one in the UK store and one in the US. They both have excellent scores, however - in the UK store the Wise app is rated 4.7 based on over 45k ratings, and in the US it’s rated 4.6 based on over 27k ratings.
Many users praise the app’s efficiency and intuitiveness, with particular attention given to their money transfer service’s low fees and rates compared to banks. There is also a lot of appreciation for Wise’s multi-currency account and debit card giving users a global banking experience.
However, there are a few reviews that complain about a downgraded service, funds being held up and refunds taking a long time to go through. There are also some comments on customer service not always being helpful.
Google Play
Wise’s score on the Google Play Store is slightly lower than on the App store, rated at 4.2 stars based on 254k reviews. It’s been downloaded over 10 million times, and has an ‘Editors’ choice’ badge for what it’s worth.
A common theme in reviews for Wise’s Android app is how easy and intuitive it is to use, with a range of useful features and a transparent approach to fees. However, some have said the app can be buggy with frequent error messages - and again there are more complaints about customer service. More details can be found on our best money transfer apps page.
“Wise have been around for years, and have handled millions of transactions for a reason. They’re reliable, cheap and safe - and they offer more than just money transfers. Their multi-currency account and debit card make it so much easier to handle money globally, so they’re an excellent choice for travelers, expats and people with family spread across the world.”\n
Wise: Is it the best money transfer company right now?
We rate Wise very highly - in fact, it's our number one provider. With affordable fees, true mid-market rates and a powerful and flexible money transfer service, in our opinion it's the best money transfer provider out there. However, it might not be for everyone, which is why we're here - with our comparison table you'll be able to find the best provider offering the best deal for the specific transfer you need to make. Take a look at the ratings for some of our other providers , read their reviews, and see which one is right for you.
FAQs
A bit more about Wise
Do I need an account to receive money with Wise?
You don’t need to have an account to receive money with Wise. The sender can have the funds deposited directly into the recipient’s bank account, and they’ll be notified when the funds are available.
Do I need a bank account to join Wise?
You don’t need a bank account to join Wise, as you’ll have the option to pay by debit or credit card too. However keep in mind that this can be very expensive with high fees, so it’s generally best to connect a bank account to your Wise account.
Is Wise legal to use?
Wise is a perfectly legal and safe way to send money abroad, and it is verified and authenticated to provide money transfer services in all countries they operate in.
Who owns Wise?
Wise was founded by Kristo Kaarmann, who is also the CEO, and Taavet Hinrikus, who serves as the Chairman.
Can I open a Wise account in any country?
You can only open a Wise account in the countries where it is available. As mentioned earlier, Wise is supported in only just over 50 countries. However, you can select alternative money transfer services that provide a wider range of countries for account creation and transferring funds.
Examples of these include Xe with up to 170 countries, and WorldRemit that offers over 150 countries. Both of these services offer competitive fee structures and currency exchange rates.
Once trying to open sire, was automatically blocked for no reason
No, I don't recommendOctober 5th, 2025
Alan
Unable to transfer money from Philippines to any other country. Philippines Wise does not work
No, I don't recommendOctober 1st, 2025
Anonymous
Retiro de dinero en transferencia
Yes, I recommendSeptember 6th, 2025
Uwe
great rates and service - unfortunately for some countries not yet available
Yes, I recommendAugust 25th, 2025
Martin Premprakash Anantharaman
On the first transfer to a hospital in NY they were already screaming that this was a sure scam and the same on my next transfer to a fried in Nigeria. They then summarily closed my account TERMINATING THE RUNNING TRANSFER TO NIGERIA, claiming that, hold on, I was being scammed🤦♂️ Sure, I could have appealed but immediately found that I would have had to provide so much intrusive detail that I desisted.
No, I don't recommendJuly 22nd, 2025
Martin Premprakash Anantharaman
Setting up is a bit unwieldy if you want to make a one-off transfer, as you have to create an account with complete identification - but it works and the process as well as charges are great.
Yes, I recommendJuly 18th, 2025
Anonymous
My brother wants to send me money from India to Nigeria but he's finding it difficult how can he do it
No, I don't recommendApril 17th, 2025
Mohammed
WARNING : Wise was Great until main office decided to ruin WISE By letting the TW India office control handling Random verifications and do what ever they want by insane replies and no replies etc.
If you want to waste your time and enjoy a journey into Black Hole of Insane then go ahead and try WISE !
No, I don't recommendFebruary 14th, 2025
Anonymous
Can't receive money from php to idr so far
I'm not sureJanuary 24th, 2025
sudheir
They don't allow transfer to Brokerage firms from India
No, I don't recommendJanuary 13th, 2025
Anonymous
Good app to transfer money
Yes, I recommendJanuary 13th, 2025
Anonymous
I didn't find Cuba on your list.
No, I don't recommendDecember 29th, 2024
Anonymous
cuba not work
No, I don't recommendDecember 22nd, 2024
Nina
I made a transfer to a Canadian company 1.5 months ago, and the funds have not yet been received. After multiple emails, Wise insists that the money was paid out. However, I have received an official statement from the recipient’s bank confirming that the money has not been received. Wise's complaints department sent me a final letter stating that, according to their records, the funds were paid out.
Additionally, Wise states the following in their Customer Agreement regarding their responsibility for losses:
Quote from Wise's Terms:
"Our Customer Agreement also explains our responsibility for losses in Section 29:
29.1 Unforeseeable loss or damage. We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during your sign-up process.
29.9 We are not liable for things which are outside of our control. We (and our affiliates) cannot be liable for our inability to deliver or delay because of things which are outside our control."
Despite these terms, Wise has not been able to resolve this issue, and the money has still not been delivered as promised.
I find it irresponsible that Wise does not conduct any investigations into the matter. The Canadian bank associated with Wise is unable to provide any information, as everything goes through Wise. Wise must be capable of tracking the funds and providing precise details about where exactly the money is, who received it, and to which bank account it was deposited.
I would advise everyone to be cautious when transferring large sums of money with Wise. They are not capable of executing a secure money transfer!
No, I don't recommendDecember 8th, 2024
Shengjie Yin
good and perfect
Yes, I recommendDecember 2nd, 2024
Tristan
Beware: Wise's Unethical Policies and Unresponsive Support Cost My Business
I am sharing my experience with Wise to warn fellow business owners about the serious risks and unacceptable practices you may encounter if you choose to use their services.
My business, is a legally registered travel agency in the UK, and I relied on Wise to manage payments for my photography and cultural tours, primarily in South America. Things took a turn for the worse when Wise froze my account and accused my business of violating their Acceptable Use Policy, citing my once-a-year humanitarian trip to Cuba.
Despite explaining multiple times that:
No Cuba-related transactions were ever processed through Wise (I use a separate European bank for this purpose),
My tours comply with the “Support for Cuban People” category authorized by OFAC, designed to help Cuban citizens outside state control,
Wise completely ignored the facts. Their customer support team responded with automated messages, refused to engage in any meaningful dialogue, and even lied, claiming they didn't monitor my emails—despite clear evidence to the contrary. After days of chasing them and providing thorough documentation, they chose to close my account without justification.
The Consequences:
Wise left my business in chaos, disrupting essential transactions and client arrangements.
Their rigid policies align with sanctions widely condemned by the global community, and in doing so, they indirectly support humanitarian suffering.
The Bottom Line:
Wise is unreliable, unresponsive, and unethical. If your business has any complexity or humanitarian focus, beware: Wise will shut you down without notice or explanation, and customer support will abandon you. Their actions have serious real-world consequences.
Avoid Wise if you value your business stability or require ethical and accountable financial services. There are far better alternatives out there that won’t put your livelihood at risk Beware: Wise's Unethical Policies and Unresponsive Support Cost My Business
No, I don't recommendNovember 14th, 2024
Anonymous
I have been a customer for a few years. Yes I love the instant deposits as I make around $1K. However as many non US entities Wise uses a bank out of New York. Therefore the TRANSFER and DEPOSIT from an account transfer can take 4 to 6 days. What this means is that you will not able to make another ACH transfer during this time. This is frustrating if you have to make a follow up transfer in a few days. All in all don't plan to make more than 4 transfer in a month because it may not fo through, Not sure if other transfer companies operate the same way but I am about to find out as I will try Revolute. Bottom linw will require you to use ANOTHER payment method like credit card or some other method. Understand this: YOU MAY HAVE THE MONEY IN YOUR ACCOUNT but they WILL NOT TRY TO VERIFY IT WITHIN THE THE PERIOD IT WILL TAKE THEM TO DEPOSIT IT IN YOUR ACCOUNT. To add insult to injury I called in and the agent siad that they can see that they got paid but the computer takes time to update/reconcille I guess! It is a slow system!
I'm not sureNovember 7th, 2024
Anonymous
There is a lot of advice on RECEIVING INHERITANCE in the UK from overseas but nothing on the rules for SENDING money gifts to grandchildren living OVERSEAS and the rules on Inheritance Tax in that case.
I'm not sureOctober 29th, 2024
Anonymous
The service is decent, nothing more. I have had security issues that are not quickly resolved. Call center personnel are average. The app is not, in general, user friendly. You should definitely do research on a variety of service providers before making a choice. Do not take the reviews at face value. I chose Wise based on positive reviews but now regret not doing more research on other companies.
I'm not sureOctober 20th, 2024
Anonymous
So far so good
I'm not sureOctober 14th, 2024
Daniel
I checked to see if Wise even sends money to Colombia. Colombia is not even in their list of countries. Why is it even advertising for Colombia?
I'm not sureOctober 10th, 2024
Bill Sanders
I have used Wise for several years. They once rejected a large transfer because it was to a coal company. Apparently, they are a woke company! But they refused to tell me why. More recently, they required verification of my identity using a smart phone. I am 69 and never owned a cell phone because I don't need one. But they forced me to buy one, which I did last week. Getting the phone updates ate up all my data, so i got 1 GB more. I took 12 different pics of my passport and another 12 of my face for them. They rejected them - and are holding up my transfer. Now my phone ate up that gig of data and I must buy another gig (thru Tracfone) just to use the phone. What a hassle. This is not a photo studio! They know who i am already.
Note: This comment has been edited by the MoneyTransfers.com team to align with our content guidelines.
No, I don't recommendOctober 3rd, 2024
Ziggy Meilus
It used to be always instant, now it may come right away or it can take 5 even 7 days to get the money.
I'm not sureAugust 30th, 2024
Anonymous
i've heard of people having issues with accounts being locked/restricted, but i think that was mostly for business accounts, maybe they were locked for good reason. for me, i've had no issue with my account though i've only used it for small transfers and not very often, over the past 5+ years
Yes, I recommendJuly 26th, 2024
Showing 5 out of 25 reviewsShowing 25 out of 25 reviews
Mehdi is an accomplished writer and editor, specializing in personal finance with over five years of experience. His expertise is reflected in his work for prominent brands such as MoneySuperMarket, Equifax, and The AA. Additionally, Mehdi contributes as an author at USA Today, further showcasing his proficiency in the field.
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